ALFAVOX SOLUTIONS
FOR BANKING SECTOR
By 2022, the number of visits to traditional bank branches will have fallen by nearly 70%. Electronic banking and video technology are replacing the existing customer contact model. Absence of hiring costs or branch-operating costs will allow to create a better offer, but it will also require creation of valuable customer relations. Convenient access to banking services and a guarantee of data security will increase conversion rates and efficiency of financial institutions.
OUR SOLUTIONS
BENEFITS FOR YOUR COMPANY
Convenience and speed in accessing banking services are the foundations of the development of virtual video-banks, where a face-to-face contact with a consultant is the primary channel of communication. alfa VideoChat allows for efficient and effective customer service, and AI mechanisms help automate repetitive tasks. This increases consultants' work efficiency by 150%. Alfavox's biometric video identification guarantees a 78% fraud detection efficiency, ensuring customer data security and responding to modern banking threats.
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